Terms of Service

By engaging Lifeline Support Services you agree to the following terms.

Scope of services

Lifeline Support Services is a private consultancy providing documentation, advisory and liaison support for visas, passports, OCI, PAN, Aadhaar, apostille/attestation and FRRO matters. We are not a government body and are not affiliated with any embassy or consulate.

No guarantee of outcome

Visa approvals, permits and registrations are decided solely by the relevant embassy, consulate or government authority. Our service fee covers professional assistance and is not contingent on approval.

Client responsibilities

You agree to provide accurate, complete and genuine information and documents. Any misrepresentation is your sole responsibility and may result in rejection or legal consequences.

Fees and payments

Service fees are quoted before work begins. Government, embassy, courier and third-party charges are payable in addition and are non-refundable once paid to those parties.

Refunds

Professional fees are refundable only where we have not commenced work on your case. Fees already paid to authorities or partners cannot be refunded.

Processing timelines

All timelines shared are indicative estimates based on typical processing and may change due to authority workload, verification requirements or policy changes.

Limitation of liability

Our liability is limited to the professional service fee paid to us. We are not liable for indirect losses such as travel, accommodation or employment losses arising from processing delays or refusals.

Questions

Write to imms26@zohomail.in or call +91 93102 56379.